Wholesale
How to Place an Order
There are two ways to complete a wholesale order purchase:
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Through our website. Tour our website, and you will see wholesale options for the product on the product page. The discount is taken at checkout.
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Email us directly and we will invoice you for the wholesale order.
The payment process is the same for either ordering method. Please see the payment section to learn more about the accepted providers.
Wholesale Pricing Advantage
All prices are listed in US dollars. All authorized retailers will receive the listed product percentage off the MSRP, plus the cost of shipping. Prices are subject to change without notice. We will cover 50% of the shipping costs for any orders over $1500. We cover the cost of postal insurance for any shipments through USPS for any orders over $1500.00.
Customized Products
If you are interested in our products and needing a wholesale order blend. Please feel free to email us about your inquiry. We can provide specialty blends and seasonal scents. Email info@flyingwithair.com for more information and to request. We have a minimum unit order of 500 for custom blends.
Returns
Returns must be made in writing directly to the Flying with Air head office within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without Flying with Air prior approval and delivery instructions for transport. Shipping will be charged.
For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to the customer.
Please email us with details of the product prior to returning it.
Payments
Flying with Air accept credit card (MasterCard, Visa, Discover, and American Express) and EFT payments. All credit card payments currently do not incur a merchant fee. If paying via EFT, please email us at info@flyingwithair.com remittance advice as proof of payment.
You may also apply for credit terms with us by filling out an application form with at least three credit references.
Checks returned due to insufficient funds could be considered fraud and subject the check writer to prosecution and fines. However, we understand that usually there is no criminal intent and in these circumstances, we will only charge the customer a reimbursement for bank fees and other incurred costs.
Delivery Window
Please allow at least 10-14 days from the time of your order for completion of items. Larger orders may require more time; please contact us via email for information about availability if you have any questions.
Net 100 Terms
We have net 100 terms for discounted percentage rates. Percentage rates can increase based on the unit amount ordered. If interested in sample orders, please email us for customized invoicing. Sample orders require a minimum of 30 units.
Shipping
Shipping is not included in the cost of goods. On all orders freight will be charged on each invoice at a rate of 7% per invoice total, a minimum charge of $25.00 will apply.
Shipping International Orders
We only ship to select countries for international orders at this time. For certain herbs we must check with customs to avoid shipping complications. Please email us if you need more information about the custom process for the product of interest.
Dropshipping
Dropshipping is available for vendors for an additional monthly fee. The dropshipper is responsible for shipping cost and shipping insurance. We are not responsible if the product is lost in the mail. We complete dropshipping orders via USPS.